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Job Details


a1-Administrative


Project Manager  Holland, MI  Posted: 4/13/2021
Job Description

Job ID#:

9250

Job Category:

a1-Administrative

Duration:

Temp To Hire

Shift:

1


The Project Manager (PM) owns the fulfillment of assigned projects, exceeding the expectations of the customer and ensuring profit protection. This involves leading through influence as well as detailed planning, coordination and communication with customers, vendors, installers, and the team. The PM oversees all tasks, critical dates, client relations, performance quality, budget, and project administration for each assigned project.

ESSENTIAL RESPONSIBILITIES
Project Planning, Coordination and Management
  • Work collaboratively with Team to deliver exceptional customer journey
  • Direct, coordinate and manage tasks, assignments and completion for entire studio and project team.
  • Coordinate with team, to develop work plans, schedule and logistics based on overall project parameters, project schedule and scope, and customer’s goals
  • Review project site, plans and product specifications
  • Provide a single point of contact for, and coordinates with, client and all third-party firms
Project Administration
  • Maintain detailed project documentation, including documentation of key project decisions and customer/project request/revisions
  • Provide timely, formal written communications throughout project to client, third parties  project team
  • Manage accurate and detailed record keeping, including receiving documentation, contract adherence, sign-offs and approvals, and key decision records.

Project/Installation Implementation
  • Coordinate planning, scheduling and managing installations and third-party installation companies
  • Work collaboratively with  Team to deliver exceptional customer journey
  • Supervise site installation, including performance of work, installation administration and timeliness of task completion
  • Keep current with ERP database, all acknowledgments and estimated delivery dates, engaging in continuous follow-up and expediting with freight suppliers and factories
  • Coordinate freight costs while meeting delivery schedule
  • Weekly review of open projects and Unbooked Sales Report – all forecasted dates must be current
  • Ensure all proof of delivery documents and field paperwork are submitted in a timely manner

 
Job Requirements

 

Punch and Project Close-Out
  • Perform project walk-through and develop punch list with the third-party installer; responsible for punch list resolution
  • Confirm project completion
  • Manage all final project close-out requirements, including contract requirements, client sign-offs, etc.

Information Technology (IT) Requirements:
  • Must be proficient in MS Office suite (Word, PowerPoint, Excel)
  • Within first 30 days of employment must attend training and develop proficiency with Dew-El specific software systems

QUALIFICATIONS
  • College degree, business major or business experience equivalent preferred
  • Has a strong knowledge of all aspects of project management, including account management, order management, installation,  and project administration
  • Commercial or Educational Furniture Industry experience a plus
  • Exceptional customer service skills as well as leading and managing third parties
  • Excellent written and communication skills
  • Proven ability to multi-task and manage timelines and deadlines
  • Attention to detail
  • This job description is not designed to cover or contain a comprehensive listing of all activities, duties and responsibilities.
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